Careers

Job Description

• Designing, developing, testing, troubleshooting and debugging the applications; providing post-implementation, application maintenance and enhancement support to the client with regards to the software application.
• Participating in the development and review of business and system requirements to obtain a thorough understanding of business needs in order to deliver accurate solutions
• Performing code reviews, unit testing, and system testing as needed
• Reviewing and analyzing the effectiveness and efficiency of existing systems and developing strategies for improving or further leveraging these systems
• Providing updates to the Senior Manager on work in progress, completed & planned, and issues potentially impacting the on-time completion or quality of work
• Communicating with internal/external clients to determine specific requirements and expectations; managing client expectations as an indicator of quality
• Creating and managing the estimates, project plan, project schedule, resource allocation and expenses to ensure that targets are reached
• Following the project life cycle methodology defined under the process framework and ensuring that the customer deadlines are met within project budget
• Working along the web developers to create and maintain a robust framework to support the apps.

Job description
Role & responsibilities

We are seeking a highly motivated Application Support Executive to join our growing team in Mumbai. In this role, you will be responsible for providing technical support to our internal and external clients, ensuring their applications are running smoothly. You will be a problem-solver at heart, with a passion for helping others and a commitment to exceeding expectations.

Troubleshoot and resolve application issues in a timely and efficient manner
Provide technical support to internal and external clients via phone, email, and in-person meetings (as necessary)
Document and escalate complex issues to software developers for resolution
Follow up with developers and stakeholders to ensure timely resolution
Maintain accurate records of all support interactions
Identify and implement process improvements to enhance the support experience
Participate in knowledge base creation and maintenance
May require occasional travel to client sites

Preferred candidate profile
Minimum 1 year of experience in application support or a related field
Strong understanding of Mobile and Web Applications principles
Excellent troubleshooting and problem-solving skills
Proficiency in Productivity Suite (Word, Excel, PowerPoint, Google Sheets)
Exceptional communication and interpersonal skills, both written and verbal
The ability to work independently and as part of a team
A willingness to learn new technologies

Job description
Roles and Responsibilities

Team Management: Provide mentorship and guidance to team members, Evaluate team performance and provide feedback, Manage team workload and priorities.

Project Management : Define project scope, goals, and deliverables, Develop and manage project timelines and budgets, Monitor project progress and identify potential risks, Ensure adherence to quality standards and best practices.

Technical Skills required : Hands on experience of managing and designing databases in MySQL, MS-SQL, and PostgreSQL. Good knowledge of PHP Laravel Framework, Dot Net.
Knowledge of Python will be added advantage.

Client Communication : Manage client expectations and maintain strong relationships. Present project updates and deliverables to clients. Address client concerns and issues in a timely manner.

Preferred candidate profile
Candidates having experience in managing inhouse software development and management of software develoeprs team, liasioning with stake holder will be preferred.
Strong understanding of software development methodologies (e.g., Agile, Scrum, Waterfall).
Proven ability to lead and motivate teams.
Excellent communication and interpersonal skills.
Strong problem-solving and analytical skills.
Experience with project management tools and software development lifecycle (SDLC).Role & responsibilities

Job description
Role & responsibilities

Documentation Creation & Maintenance:
Develop clear, concise, and detailed technical documents, including user manuals, API documentation, system operation guides, and release notes.
Maintain and update software documentation to reflect any changes in features, functionality, and systems.
Tailor documentation to different user groups, such as end-users, developers, or system administrators, depending on the target audience.
Develop internal process documentation, such as standard operating procedures (SOPs) and workflow documentation for software development teams.
Manage documentation versions and ensure all documents are up-to-date.
Organize and maintain a documentation repository for easy retrieval and reference.
Timeliness in delivering documentation aligned with software releases.
Positive feedback from users and stakeholders on the usability of the documentation.
Successful collaboration with technical teams to ensure thorough coverage of product features.

Preferred candidate profile

Basic understanding of software development methodologies (e.g., Agile, Scrum).
Familiarity with
programming languages, frameworks, and tools (e.g., HTML, Markdown, APIs, Git).
Relational Databases : MySQL, MS-SQL, PostGreSQL
2+ years of experience in software documentation, technical writing.
Experience working closely with software development teams and understanding technical language.
Ability to analyze complex systems and provide easy-to-understand solutions for documentation purposes
Accuracy and clarity of documentation produced.

Job description
Support the stake holders in overseeing the daily operations of the IT department, ensuring the efficient and secure operation of the organization’s IT infrastructure. This role involves managing IT staff, coordinating projects, troubleshooting issues related to Hardware and software developed by the company, and implementing new technologies that align with the organizations goals.

Key Responsibilities:
IT Infrastructure Management:
Assist in managing and maintaining the organization’s / Clients IT infrastructure, including servers, networks, hardware, and software.
Monitor system performance and ensure the reliability and security of IT systems.
Closely monitor the execution of jobs scheduled on each of the servers and help in fixing issues.
Oversee backups, disaster recovery, and business continuity planning.

Team Leadership and Development:
Supervise and mentor IT staff, providing guidance and support to ensure professional development.
Assist in managing the IT helpdesk, ensuring timely and efficient resolution of IT issues.
Foster a collaborative and productive team environment.

Project Management:
Assist in planning and executing IT projects, including system upgrades, installations, and migrations.
Coordinate with various departments to understand and address their IT needs.
Ensure projects are completed on time, within scope, and within budget.

Vendor Management:
Liaise with external vendors for the procurement and maintenance of IT equipment and services.
Evaluate vendor proposals and ensure compliance with contracts and service-level agreements.

Security and Compliance:
Implementing and maintaining IT security policies and procedures.
Monitor and respond to security incidents, ensuring the protection of organizational data.
Ensure compliance with relevant laws, regulations, and industry standards.

Technical Support:
Provide technical support to users, troubleshooting hardware, software, and network issues.
Maintain an up-to-date inventory of IT assets and software licenses.
Document IT procedures, configurations, and solutions.

Continuous Improvement:
Stay current with emerging technologies and industry trends.
Propose and implement improvements to enhance the efficiency and effectiveness of IT operations.
Support the IT Manager in strategic planning and the development of IT policies and best practices.

Key Skills
.Net,C#, VB.Net, MVC, JavaScript, Ajax, Jquery, SSRS, SQL Server 2008/2012

Job Description

Develop application for Web & Desktops, Web services, (using ASP.net MVC, C# .Net Framework 3.5 or above) Design Reports using SSRS.

Create, Debug and optimize SQL Server stored procedures
Communicate with business users

Basic effort estimation.
Unit Testing and System Testing.
Basic IT architecting and Design.

Required Candidate profile

Hands on Experience in MVC, Angular, JQuery, C#, ASP.Net, .Net framework 3.5 and above, SQL Server (2008/2012), TFS
Deep understanding of object-oriented programming (OOP)
Ability to Create, Debug and optimize SQL Server stored procedures
Ability to communicate clearly with business users

Basic effort estimation.
Unit Testing and System Testing.
Basic IT architecting and Design.

Defect Resolution through good debugging, analysis and logical skills.
Ability to work with multi-cultural client teams.
Experience on development of Desktop and web applications.
Good communication skills.

Employment Type: Full Time
Job Location: Mumbai
Required Skill Set: CSS HTML PHP
short Description: Short description

Job Description
Understand the business and functional requirements.
Development and implementation of Core functionality and support tools.
Development of reusable code.
Iterative testing and code reviews through the development of the application.
Integration Testing & debugging.

Required Candidate profile
Hands on experience using Laravel Framework is a must.
Integration Ability : Strong in understanding and integrating third party web services.
Platforms : Linux, Windows Server.
Client-side programming: JavaScript, AJAX, DHTML, DOM, jQuery.
Hands on experience in Coding, Testing, Implementation/Maintenance Support in PHP and MySQL.
Extensive development of jQuery, JavaScript.