Over 10 years we help companies reach their financial and branding goals. Maxbizz is a values-driven consulting agency dedicated.

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+1-800-456-478-23

411 University St, Seattle

maxbizz@mail.com

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Application Support Exec

Employment Type: Full Time
Job Location: mumbai
Role Category: Application Support
Required Skill Set: HTML
Experience: 2-4 years

Roles and Responsibilities

Trouble shoot problems reported by Client’s users
Follow-up with development team to closure
Providing technical support to teams within the organisation, and to external clients when required
Maintaining and updating technical documents and procedures
Identifying and resolving technical issues
Delivering regular and customised training to clients
Developing / Generating reports for Stake Holders across the business and its clients

Non Technical Skills

Verbal and written communication
Multi-tasking
Patience and understanding
Customer service
Diagnostics
Critical thinking
Relationship management

Technical skills

Understand Structured Query Language (SQL)
Knowledge of other programming languages like PHP, .Net languages and HTML
Knowledge of standard IT hardware and equipment
Ability to diagnose and solve application issues

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